Expert Advice


Australia Wide

Returns Policy

All units that that are sold via the website are covered under warranty, unless otherwise directly specified so you can buy with confidence and the knowledge that technical support staff are at your disposal.

In the rare case that a unit fails or has a manufacturing based fault please contact us immediately,  all returns must be authorized by the company prior to the customer shipping the item back to us, please be advised that if you don’t not have  RA (return authorization ) number the goods will not be accepted by us or the manufactures so please contact right away if you are experiencing any issues so we can resolve them for you.

Please make sure to hold on to your original packaging  that  the unit was shipped to you in as you will need this to ship it back to us for inspection and servicing, please note that in some cases you may need to ship the item directly back to the manufacturer  / distributor ( Australian based) .

Please note, the buyer is responsible for all freight cost and insurance back to us, good that are damaged in transit on the way back to us are not covered, but if the unit is deemed to have a factory fault return shipping and insurance is payable by us !

Due to the large volume of goods that we ship and the deep discount prices that we offer our users all sales are final, an non-refundable so please choose carefully, and if you any questions before you purchase or if you are unsure of anything please ask our customer support, technical support or sales support teams to clarify anything for you, we are 100% here to help

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