Privacy policy

Effective Date: 05.01.2015

At Frankies BrandBeast, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide to us when interacting with our website, services, and products. By using our services, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including your name, address, contact details (such as phone number and email address), vehicle information, and payment information when you make inquiries, book appointments, purchase products or services, or engage with us in any other manner.

Usage Information

When you visit our website, we may collect certain information automatically, such as your IP address, browser type, device information, operating system, and browsing activity. We may also use cookies and similar technologies to enhance your browsing experience and collect information about your usage patterns.

Use of Information

Providing Services

We use the personal information you provide to fulfill your requests, process transactions, deliver products and services, and communicate with you regarding your orders, appointments, and inquiries.

Communication

We may use your contact information to send you important updates, service notifications, marketing materials, and promotions related to Frankies BrandBeast. You can choose to opt-out of receiving marketing communications at any time.

Improving User Experience

We may analyze usage data to improve our website, services, and products. This may include enhancing website functionality, customizing content, and optimizing our offerings based on customer preferences.

Legal Compliance and Protection

We may use and disclose your information as required by law, legal processes, or governmental requests. We may also use and disclose your information to protect our rights, property, or safety, and to prevent fraud or other unlawful activities.

Information Sharing

Third-Party Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, IT service providers, and marketing agencies. These third parties are contractually obligated to protect your information and may only use it for the purposes outlined in this Privacy Policy.

Business Partners

We may share your information with our trusted business partners, such as auto parts suppliers or manufacturers, to fulfill your product or service requests. However, we will only disclose the information necessary to provide the requested products or services.

Legal Obligations

We may disclose your personal information when required to comply with applicable laws, regulations, legal processes, or governmental requests.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We regularly review and update our security practices to ensure the ongoing protection of your information. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Access and Correction

You have the right to access, update, or correct your personal information in our records. If you would like to review, modify, or delete the personal information we hold about you, please contact us using the information provided in Section 6.

Marketing Communications

You can opt-out of receiving marketing communications from us by following the instructions provided in our communications or contacting us directly. Please note that even if you opt-out of marketing communications, we may still send you important transactional or service-related messages.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Frankies BrandBeast Address: 69 Princes Highway, Albion Park Rail NSW Australia 2527
Phone: (02) 4257-2636
Email: customersupport@brandbeast.com.au

We will endeavor to address and resolve any privacy-related issues or inquiries promptly and in accordance with applicable privacy laws.

Please note that this Privacy Policy may be updated from time to time. The updated version will be posted on our website with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, disclose, and protect your personal information.